Codisto Channel Cloud Quick Start Guide

Congratulations, you’ve just installed Channel Cloud and now have the easiest way of selling on Google, Amazon, eBay and Walmart!

Channel Cloud allows you to create & manage sales channel listings directly from your existing ecommerce platform.  It will also automatically take care of inventory and sales channel orders.

Setup and Configuration

After the initial sync has completed (this takes a few minutes depending on the size of catalog) you’ll be given a quick tour. You’re then ready to connect your first sales channel and grant access.

Channel Cloud Menu Views

The menu views contain all the screens and settings needed to use Channel Cloud.

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Home

The Home Screen serves as the central landing area for the app.  From Home it’s easy to see important notifications like renewing marketplace auth tokens and launching common actions like listing products or connecting channels.

Listings

The Listings view now features three distinct modes for managing your sales channel listings, all accessible from the drop-down selector on the right.

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Single-edit Mode can be used for quickly listing or editing single products. This holistic overview of a channel’s listing process will be great for new users looking to learn what field options exist and what’s required to list or edit.

Multi-edit Mode can be used for bulk listing and management of your entire product catalog in one, easy-to-use spreadsheet-style interface.

Attribute Listing Mode can be used to define and map attribute fields between your channel listings and ecommerce platform product catalog, automating field content and using specific channel data such as specific listing titles, prices or descriptions.

You can always navigate between the three modes in the Listing View at any time by using the mode selector tool in the top-right corner of the listings screen.

Learn more about the Channel Cloud Listing Views by watching the Channel Cloud Video Tutorial Series.

2.2: Create & Manage Listings - Single-edit Mode

2.3: Create & Manage Listings - Introduction to the XpressGrid™

Orders

This screen allows you to review inbound sales channel orders and control settings for which orders and how and if they are automatically transferred to your ecommerce platform order flow.

Learn more about the Channel Cloud Listing Views by watching the Channel Cloud Video Tutorial Series.

4.6 Channel Cloud for Amazon: Managing Amazon Orders

5.3 Channel Cloud for eBay: Managing eBay Orders

Settings

From the Settings View, you can:

  •         Connect additional sales channels
  •         Connect multiple sales channels accounts
  •         Change defaults values for new listings on sales channels.
  •         Manage currency rates for overseas listings
  •         Manage account level inventory location
  •         Manage eBay’s PayPal account and template logo

Account

Manage Codisto subscription plan for Channel Cloud, payment methods and view payment history and invoices.

Connect Your First Sales Channel

If you have not yet connected a Google, Amazon or eBay account, this will be your first step required to start selling on sales channels through Channel Cloud. 

To get started, simply select the sales channel you wish to connect from the notification card on the Home Screen and follow the prompts to connect your sales channel account.

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Connecting to Google

Connecting your eBay & Amazon account

Connecting your Walmart account

Listing Products

eBay

Once you have connected your eBay account, you can edit the sales channel values settings using any of the three listing modes in the Listings View.

Once you have confirmed your sales channel value settings, simply enable and publish your products to set them live for sale on eBay.

To learn more about listing on eBay, watch the Channel Cloud Video Tutorial Series.

5.1 Linking Existing eBay listings

5.2 Create New eBay Listings

Amazon

Once you have connected your Amazon account, you can edit the sales channel values settings using any of the three listing modes in the Listings View.

The next step depends on what kind of products you are selling on Amazon.  There are two options:

There is useful flow chart of the following information here: Amazon Listing Flowchart using Codisto Channel Cloud.

  • Selling existing products already on Amazon - your product will need to be linked with an existing ASIN (Amazon Standard Identification number) i.e. an existing Amazon’s listing
  • Selling your own unique branded product or a product new to the Amazon marketplace - you will need to create a new ASIN i.e. an entirely new listing.

Before you can start listing your products for sale on Amazon, you will need to map your product identifiers from your ecommerce platform catalog so Channel Cloud can use them to create your listings.

You will also need to select the right category/categories for your products to be listed in on Amazon. 

Once you have mapped your product identifiers, set your sales channel listing values and chosen your product categories, you can publish your products to set them live for sale on Amazon.

To learn more about listing on Amazon, watch the Channel Cloud Video Tutorial Series.

4.1 Channel Cloud for Amazon - Understanding Amazon Listings

4.2 Channel Cloud for Amazon: Introduction to Amazon ASINs

4.3 Channel Cloud for Amazon: Link Existing Listings

4.4 Channel Cloud for Amazon Creating Offers

4.5 Channel Cloud for Amazon: Create New Listings

Walmart

If you are selling a product that is already for sale on Walmart, even if it is the first time that you are selling that product on Walmart, you will need to make an “offer to sell” for that product, including price, inventory and shipping terms. Walmart will use your product identifiers to publish your offer to the existing listing for that product.

These fields required to list your products for sale on an existing Walmart listing are found in the “Offer Fields” section in the Single-edit and Multi-edit modes, and under Offer Attributes in Attribute Mode. 

If you are selling products that have never been sold on Walmart before, by anyone, you will need to provide additional listing information (such as titles, descriptions and images) to create new Walmart listings for your products in addition to your offer information (such as price, inventory and fulfilment).

To find out more about listing on Walmart you can view this guide.

Google

The process for getting started on Google is slightly different to that for Walmart and eBay, but if you follow these steps, you’ll find it couldn’t be easier to start listing and promoting your products on Google with Channel Cloud.

Once you connect your Google account to Channel Cloud (or let Codisto create one for you automatically), you will then need to link your Google Merchant Center Account (GMC), set country, language, channel and currency. 

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If you don't have a GMC account, follow the link to create one and then return to Channel Cloud and refresh the connection screen. 

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Once your Google Merchant Center account is connected, you’ll be presented with our ChannelCheck flow for Google. This will guide you through things that you will need in place for Google to accept your products into Google Merchant Center (GMC).

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Next, you will publish your products to Google. 

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Once your products have been synced with GMC, you’ll be able to take advantage of Google’s free ‘Surfaces Across Google’ program.

PLEASE NOTE it can take 3 days for Google to verify your products AFTER they have been synced with GMC. Please be patient!

Once your products have been synced you’ll see “Published” and you can start a Smart Shopping campaign which create Product Listing Ads.

You’ll be notified that the campaign was successfully launched. You can then opt to enhance your listings for better performance on Google via the listing mode screen and check the listing status.

To learn more about listing on Google, you can view the Google Channel Quickstart Guide, or watch the Channel Cloud Video Tutorial Series.

3.1: Channel Cloud for Google - Connecting to Google

3.2: Channel Cloud for Google - Google Shopping Smart Campaigns

3.3: Channel Cloud for Google - Optional Google Education for First Time Sellers