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Channel Cloud help

Channel Cloud installs the unique XpressGrid™ interface inside Shopify, BigCommerce, Magento, WooCommerce & Ecwid. Simple & powerful marketplace management.

  • Google

    • Google Product Listing Ads with Codisto Channel Cloud
    • Google Channel Overview

  • Listing Modes

    • Single Listing & Edit Mode
    • Filtering with XpressGrid
    • Bulk Updates using XpressGrid Multi Edit

  • Quick Start Guides

    • 4.2 Channel Cloud & BigCommerce - Quick Start Guide

  • Video Tutorials

    • eBay Video Upload Feature Demo
    • 1.1: Setup and Introduction - Welcome to Codisto Channel Cloud
    • 1.2: Setup and Introduction - The Channel Cloud Home Screen
    • 1.3: Setup and Introduction: Connecting Your First Sales Channel
    • 2.1: Create & Manage Listings - The Listing View
    • 2.2: Create & Manage Listings - Single-edit Mode
    • 2.3: Create & Manage Listings - Introduction to the XpressGrid™
    • 2.4: Create & Manage Listings - Customizing Columns
    • 2.5: Create & Manage Listings - Search and Filter
    • 2.6: Create & Manage Listings - Changing Sales Channel Settings
    • 2.7: Create & Manage Listings - XpressGrid Multi Edit
    • 2.8: Create & Manage Listings - Enable and Publish
    • 3.1: Channel Cloud for Google - Connecting to Google
    • 3.2: Channel Cloud for Google - Google Shopping Smart Campaigns
    • 3.3: Channel Cloud for Google - Optional Google Education for First Time Sellers
    • 4.1 Channel Cloud for Amazon - Understanding Amazon Listings
    • 4.2 Channel Cloud for Amazon: Introduction to Amazon ASINs
    • 4.3 Channel Cloud for Amazon: Link Existing Listings
    • 4.4 Channel Cloud for Amazon Creating Offers
    • 4.5 Channel Cloud for Amazon: Create New Listings
    • 4.6 Channel Cloud for Amazon: Managing Amazon Orders
    • 5.1 Channel Cloud for eBay: Link Existing Listings
    • 5.2 Channel Cloud for eBay: Create New eBay Listings
    • 5.3 Channel Cloud for eBay: Managing eBay Orders
    • 5.4 Channel Cloud for eBay: Setting Defaults

  • Installation

    • Easy Switch Guide for Stitchlabs users
    • Shopify Installation Instructions
    • WooCommerce & Wordpress Installation Instructions
    • Magento 1 Installation Instructions
    • Magento 2 Installation Instructions
    • Easy Switch Guide for Inkfrog users
    • Magento 1 plugin updates
    • Verify your prerequisites
    • What we mean by "Full Integration"
    • Does Codisto LINQ increase server load?
    • I'm a Magento or WooCommerce user, do I need a cron job?

  • Getting Started

    • Walmart Product Identifier Exemption
    • Listing on Walmart
    • 2.2 Connecting your Walmart account
    • Google channel quickstart guide
    • About Google Shopping & Buy on Google in Channel Cloud
    • Surfaces across Google with Channel Cloud
    • Channel Cloud Menu Views
    • Channel Cloud Home Screen
    • Amazon tips for winning the buy box and information on suppressed products
    • 1.1 How to use Channel Cloud
    • 2.1 Connecting your eBay & Amazon account
    • 3.1 Setting Amazon Defaults
    • 3.2 Setting eBay Defaults
    • 4.1 Understanding the Marketplace Listings Grid
    • 5.1 Linking Existing eBay listings
    • 5.2 Listing on eBay
    • 5.3 Linking Existing Amazon Offers
    • 5.4 Listing on Amazon
    • 4.1 Codisto LINQ & Shopify - 3 step quick start guide
    • 4.3 Codisto LINQ & WooCommerce - 3 step quick start guide
    • 4.4 Codisto LINQ & Magento - 3 step quick start guide
    • 4.5 Codisto LINQ & Ecwid - 3 step quick start guide
    • 3.6 Amazon listing flow chart using Codisto LINQ
    • 6.1 How To Create an eBay Seller Account
    • 6.2 How To Create an Amazon Professional Seller Account
    • 6.3 Do I need an eBay store subscription?
    • 6.4 What are UPCs, EANs, ISBNs (GTINs) and ASINs?
    • 6.6 Magento Synchronization

  • Solution comparisons

    • Codisto vs Shopify Amazon sales channel
    • Codisto vs Shopify eBay sales channel
    • WooCommerce Amazon & eBay Integration vs WP Lister

  • Codisto XpressGrid

    • Changes to the XpressGrid for Amazon
    • Search and Filter with the Codisto XpressGrid™

  • Managing Listings

    • Managing Amazon bullet points
    • Managing Amazon backend keywords & search terms
    • Turn off image sync
    • eBay error message: You need to create a seller's account
    • Setting Your Price / Sale Price on Amazon
    • Linking existing Amazon Offers
    • Amazon description editing
    • Setting Amazon Listing Categories
    • Separate Amazon/eBay Titles from those in your ecommerce platform
    • Vehicle Compatibility
    • What happens if stock level changes to zero, will my eBay listings end?
    • How to list on eBay
    • Multi-Variant Listings
    • Changing listings with XpressGrid
    • eBay Item Specifics - Magento
    • Displaying Product Types - Magento
    • Setting Amazon / eBay inventory
    • eBay description editing
    • Single product/multiple listings - Magento
    • Linking Existing eBay listings
    • List on Amazon / eBay only - not web store
    • eBay Item Specifics
    • Strike Through ("was/now") Pricing
    • Listing Duration, Format & Item Condition
    • YouTube videos in listings
    • Separate eBay price to website
    • Displaying eBay fees

  • Managing Shipping

    • Selling internationally on eBay
    • eBay Multiple Rate Tables & Guaranteed Delivery
    • Amazon & eBay Shipping Service Codes
    • Setting Amazon shipping rules
    • Setting shipping rules
    • eBay Buyer changes address
    • eBay Click & Collect
    • Calculated shipping on eBay
    • Shipping using eBay Rate tables
    • eBay promotional shipping
    • eBay combined shipping discounts
    • Setting ship to countries

  • Listing Design

    • Template Editing - BigCommerce
    • Previewing and Publishing Templates
    • Rendering Item Specifics in the template
    • Template Editing - Shopify
    • Restoring Codisto default 'Active Content compliant' template
    • Are Codisto eBay templates Active Content compliant?
    • Template editing - WooCommerce
    • Template editing - Magento Static Blocks
    • Adding a new eBay custom template
    • Template editing - Magento Product Attributes
    • Template editing - Magento
    • Strange template after eBay import
    • Product images on eBay and Amazon
    • Changing listing logo
    • Using existing custom templates on eBay
    • Blank description in new template
    • Default ebay template

  • Order Management

    • US Sales Tax on marketplace orders
    • Why do eBay orders have a strange value in Address 1 field?
    • Order cancellation impact on inventory
    • Amazon orders are missing addresses
    • Automatic sending of Amazon orders
    • Formatting Magento order number
    • Managing Orders
    • Managing Feedback eBay
    • Automatic sending of eBay orders
    • Automatic update of shipment status

  • Troubleshooting

    • Stop Codisto support emails going to Spam folder
    • Codisto not working - Safari browser
    • eBay error - This operation is not allowed for inventory items.
    • Understanding and diagnosing Magento 2 order status updates
    • eBay Error "A shipping service is not specified"
    • Unassign/remove/delete ASIN
    • ecwid "Something went wrong" error
    • Amazon Australia returning errors in Japanese
    • Verifying/Troubleshooting Woocommerce configuration for Codisto LINQ
    • Amazon errors: What they mean & how to fix
    • Verifying / Troubleshooting Magento Configuration
    • Duplicate Orders in WooCommerce
    • eBay Active Content Ban in 2017 – What It Means For Sellers
    • Checking Codisto LINQ installation on Magento 1.x
    • Content encoding - WooCommerce
    • Common Magento Errors
    • Import or 3rd party update - Magento
    • My grid is blank, is there a problem?
    • eBay errors preventing variation changes
    • Plugin installation failure
    • Cache Compatibility issues
    • Common errors - Magento
    • Trouble connecting Amazon account using Codisto
    • What is PDOException : could not find driver?
    • 403 forbidden error on orders sync
    • Out of stock items still viewable
    • Uninstalling from Magento
    • eBay image display errors
    • Removing Codisto files from the Shopify theme
    • Shipping promotions on eBay - edit links not working

  • Advanced Configuration

    • Can I make the screen bigger in Channel Cloud?
    • Product Attributes required for Surfaces across Google (Standard and Enhanced Listings)
    • Translations with Codisto
    • Does Codisto Support Amazon's "Build International Listings"?
    • WordPress/WooCommerce Multi-site and Codisto Channel Cloud
    • Amazon GTIN exemption
    • Map eBay store categories from website categories
    • Can I sync a separate eBay image to those on our website?
    • Stop synchronizing Price and/or Quantity
    • Attribute mapping
    • Configuring Extendware Full Page Cache
    • Multiple eBay accounts - Magento
    • Multiple eBay accounts - WooCommerce
    • Retail Express Hints
    • Does Codisto LINQ use the Magento Registry for configuration?
    • Configuring Cloudflare - Magento & Woocommerce users
    • Configuring Amasty Full Page Cache - for Magento
    • Manually controlling Magento Synchronisation
    • Disconnecting eBay
    • eBay Sandbox

  • Billing

    • Is there a free trial?
    • Codisto LINQ billing
    • Is there a minimum contract term?
    • What happens if I cancel my account?
  • Google
  • Listing Modes
  • Quick Start Guides
  • Video Tutorials
  • Installation
  • Getting Started
  • Solution comparisons
  • Codisto XpressGrid
  • Managing Listings
  • Managing Shipping
  • Listing Design
  • Order Management
  • Troubleshooting
  • Advanced Configuration
  • Billing