Getting Started

• What does Codisto use as the source of truth for sync of data?
• Codisto Listing Modes

Listing

• Creating & managing Shopify metafields
• Can I list selected products/part catalog or do I have to list the entire catalog?
• Single Listing & Edit Mode
• Multi-edit Mode featuring the Codisto XpressGrid™
• Attribute Mapping Mode

Orders and Shipping

• Pending Orders in Shopify (Amazon)
• Managing Orders
• Setting Shipping Rules for Sales Channel Listings
• US Sales Tax on Sales Channel Orders
• Order Cancellation Impact On Inventory

Amazon

• Can I view and respond to Amazon messages in Codisto?
• Where do I process Amazon Refunds?
• Can I use an Excel or CSV to import into Amazon Channel?
• How long for my existing products on Amazon to link to my e-commerce Platform?
• My inventory is out of sync with Amazon, what's wrong?

eBay

• Switching over from the eBay native app to the Codisto Omnichannel app
• Why do eBay orders have a strange value in Address 1 field?
• How To Create an eBay Seller Account
• eBay Error "A shipping service is not specified"
• eBay Active Content Ban – What It Means For Sellers

Google

Walmart

• Pulling orders from Walmart into Shopify using alternate fulfilment apps
• Special Requirements for Selling on Walmart
• Connecting Your Walmart account (US Only)
• Listing on Walmart (US Only)
• Walmart Product Identifier Exemption

Accounts and Billing

• Add/Remove my Email address

Advanced Configuration

• Can I make the screen bigger in Codisto?
• Translations with Codisto
• Rendering Item Specifics in the template
• Template Editing - Shopify
• Restoring Codisto default 'Active Content compliant' template

FAQs and Troubleshooting

• I fulfilled an order but it still appears as unfulfilled in Shopify, why?
• Codisto not working - Safari browser
• Unassign/remove/delete ASIN
• My grid is blank, is there a problem?
• What we mean by "Full Integration"